Help: Ernie Ball Forum® Site issues

[CaptMoto]

Hi chiefs, has it been reported to you that often, when the forum has a lot of memebers online, opening a thread is veeeeeeerrrrrrrrrrrrrryyyyyyyyy slowwwwwwwwwwwwww?

Thanks for investigating & reporting

It's a great forum and a real testament to Mr. Sterling Ball and his family and co-workers, but it could be a lot better if these delays were overcomed.

Also.... why can't you have a back to the top button, when navigating this forum often you get to the bottom of the page and you have to scroll the mouse wheel all the way up to get to the headers.

This is an example Reasons for membership registration. - .: XT660.com - The #1 XT660 Resource :. if you scroll all the way down to that thread you'll find a button called "Back to the top" when you hit it you are way up there again.

the code if you want to activate it in your script is:

javascript:scroll(0,0)

Many thanks for listening.

[RocketRalf]

To go back to the top, just hit the HOME key on your keyboard. The forum works fine for me. The mai page takes some loading but then it's smooth.

[Big Poppa]

Capt Moto

tanks you once again for your pointed commentary...we are eagerly awaiting a new and spiffy sun server and when that gets installed look out

[fogman]

Originally Posted by Big Poppa

Capt Moto

tanks you once again for your pointed commentary...we are eagerly awaiting a new and spiffy sun server and when that gets installed look out

I'm excited!!!!

[fogman]

I'd have to guess it's not installed just yet.

For me, it's the SLOWEST EVER!!!!

[Big Poppa]

wahhhhwahhhhwahhhhh we are getting flooded with visits..

[Eilif]

Originally Posted by Big Poppa

wahhhhwahhhhwahhhhh we are getting flooded with visits..

Everybody wants in on the "sneak preview!"

(By the way, BP, thank you for letting us in on the development process and taking us "behind the scenes".)

[Smellybum5150]

I'm having a 4 point harness fitted to my computer chair, ready when you are....


Captain Moto -I have a whole room of people like you in my office!!!!

[CaptMoto]

Originally Posted by Smellybum5150

Captain Moto -I have a whole room of people like you in my office!!!!

What is that supposed to mean, mate? Would you care to explain by pm, cause I ain't getting it, and it ain't making me laugh either.

The site is slow and that is a fact, it would need a larger memory database capable of handling the higher volume of both subscrivers and visitors which the forum is having recently.

As BP righlty said, they have had a substantial increase in activity obvioulsy due to the new interest created by the 25th Anniversary models, there have been times that to open one thread has taken take up to a whole minute, specially from 21:00 to 23:00 Greenwich meantime.

[douglasspears]

Originally Posted by CaptMoto

there have been times that to open one thread has taken take up to a whole minute

quote for truth. Hopefully this is not the new Sun server yet, that thing should fly.

[MrMusashi]

well, to me it looks like there is a congestion in network traffic somewhere before the webserver...

traceroute from me to ernieball says there is a biig delay in there..

1 <1 ms <1 ms <1 ms **.*****.** (192.168.0.1)
2 6 ms 10 ms 7 ms 10.138.64.1
3 7 ms 13 ms 8 ms **.***.**.***
4 5 ms 5 ms 5 ms ti0029d320-ge0-1-6-10.ti.telenor.net (146.172.88.45)
5 * * * Forespørsel avbrutt.
6 43 ms 39 ms 40 ms ti0001c310-as1-0.ti.telenor.net (146.172.98.29)
7 39 ms 40 ms 43 ms ti3004c310-ae5-0.ti.telenor.net (146.172.100.53)
8 41 ms 41 ms 42 ms ti6000b300-ae0-0.ti.telenor.net (146.172.105.46)
9 52 ms 52 ms 53 ms 212.162.17.133
10 63 ms 54 ms 71 ms ae-32-56.ebr2.Dusseldorf1.Level3.net (4.68.119.190)
11 57 ms 57 ms 68 ms ae-41.ebr1.Amsterdam1.Level3.net (4.69.141.62)
12 223 ms 214 ms 113 ms ae-11-53.car1.Amsterdam1.Level3.net (4.68.120.79)
13 56 ms 57 ms 65 ms sl-bb21-ams-4-0.sprintlink.net (213.206.131.45)
14 64 ms 66 ms 66 ms sl-bb23-lon-4-0.sprintlink.net (213.206.129.143)
15 66 ms 66 ms 63 ms sl-bb21-lon-13-0.sprintlink.net (213.206.128.55)
16 141 ms 134 ms 134 ms sl-bb21-tuk-10-0-0.sprintlink.net (144.232.24.14)
17 145 ms 143 ms 149 ms sl-crs1-pen-0-0-3-0.sprintlink.net (144.232.9.185)
18 207 ms 206 ms 203 ms sl-crs1-stk-0-0-0-3.sprintlink.net (144.232.8.167)
19 214 ms 207 ms 207 ms sl-crs1-sj-0-5-3-0.sprintlink.net (144.232.20.99)
20 217 ms 215 ms 213 ms sl-crs1-ana-0-4-0-2.sprintlink.net (144.232.18.54)
21 219 ms 217 ms 214 ms sl-crs1-ana-0-1-2-2.sprintlink.net (144.232.0.122)
22 1120 ms 1098 ms 1212 ms sl-ernbal-6-0.sprintlink.net (144.232.236.198)
23 1173 ms 1162 ms 1061 ms Origin-EB Network (204.118.62.68)

but then again, i dont do network analysis for a living and this might be one of the reasons

MrM

[Spudmurphy]

BP said that he had to have one of his IT chaps out the other week end to sort out a problem.

I know that I tried to get on just the other day and couldn't access Ernieball.com for quite some time.

In the few years I've used the site, EB seems to resolve issues quickly.

I'm sure that EB has it under control - and Chewie would be asking for feedback if he needed it.

For what it's worth - yes I have had problems too - which means I get back to playing more guitar.

(As I type this there are 126 active users. 125 now as it's time for bed)