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| General Music Discussion Share your thoughts on the music of today. |
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#1
03-21-2009, 06:04 PM
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Weak Tone, Weak volume...
Hi guys.
I was doing an online bass lesson recently, and I tapped the battery compartment of my 'ray with my trousers, and it made a really bad noise. A very loud distorted noise, much like when you put the lead into the jack, but miss first. I figured my battery may need changing, so I put another battery in ( a brand new one, and I was left with a really weak tone, and everything was really quiet. So I put the old battery in, and it was the same again. I just can't get anything out of it. It's as if the actives don't exist. Anyone have an idea what this is? I haven't even gigged with this bass yet... 
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#2
03-21-2009, 06:08 PM
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Look dude, we only play the instruments, we don't make 'em and we don't repair 'em, you might get a zillion opinions from well intended people here, but for the REAL THING there is only one port of call for you. and that is CUSTOMER SERVICE
Ernie Ball | Contact Us Good luck
__________________
StingRay 5 - Trans Red / Maple f/board / White P/guard - E19*** - d.o.b. 22/Dec/00 Bongo 5 HHp - Sapphire Black / Black Ice P/guard - F08*** - d.o.b. 06/Nov/03 25th Anniversary Bass 5 - HSS - Flame Top - R/Wood f/board - F26*** - d.o.b. 23/Jun/09 Big Al 5 SSS - on order - expected delivery in 20 weeks 25th Anniversary Bass Owner's Group - Apply Within Last edited by Grand Wazoo; 03-21-2009 at 06:31 PM.
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#3
03-21-2009, 06:14 PM
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Yea, I understand that, bud. I was just looking to see if anyone has had the same problem to see if it's a simple fix before I take it further...
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#4
03-21-2009, 06:35 PM
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Quote:
By the way love your website, I'll pass the link to my friends. Keep up the good work.
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StingRay 5 - Trans Red / Maple f/board / White P/guard - E19*** - d.o.b. 22/Dec/00 Bongo 5 HHp - Sapphire Black / Black Ice P/guard - F08*** - d.o.b. 06/Nov/03 25th Anniversary Bass 5 - HSS - Flame Top - R/Wood f/board - F26*** - d.o.b. 23/Jun/09 Big Al 5 SSS - on order - expected delivery in 20 weeks 25th Anniversary Bass Owner's Group - Apply Within
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#5
03-22-2009, 04:23 AM
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Thanks man! That is much appreciated!
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#6
03-22-2009, 08:15 AM
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just put flats on the bongo!! just put roundwounds on your fretless!! eb customer support: E-mail: musicman_customerservice@ernieball.com Telephone: +1 866-823-2255 trussrod adjustment: Click here for an image! less relief / flatter = lower action more relief / bow = higher action do NOT use cheap tools to adjust with. they might break and scrape up your guitar...
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#7
03-22-2009, 10:43 AM
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Yea, it's a completely different thing.
Thanks anyway, though...
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#8
03-22-2009, 11:01 AM
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OK Heavy handed self appointed moderators are way out of line....gentile reminders about customer service are welcome but that post is embarrassing to me and I apologize.
Please call customer service and we will make you happy
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Two requests, please Please contact customer service prior to posting instrument issues Please don't PM me Thanks Please dont add me as a friend on facebook....my life is an open book here as it is.
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#9
03-22-2009, 02:05 PM
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Yea, i'd happily do that.
But I have a feeling customer service is in the States? I'm in England. Instead of spending a massive amount of money ringing the USA, I thought i'd just see if anyone had a quick fix, incase it was a common problem. Ironically, i've got to the bottom of the problem via another forum. Should be able to get it fixed locally in no time at all, so all is cool.
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#10
03-22-2009, 02:53 PM
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If not contact Strings and Things they are great
__________________
Two requests, please Please contact customer service prior to posting instrument issues Please don't PM me Thanks Please dont add me as a friend on facebook....my life is an open book here as it is.
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#11
03-22-2009, 06:14 PM
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Quote:
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"Be wary of strong drink, it can make you shoot at the tax collector...and miss."
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#12
03-23-2009, 05:06 AM
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Yea...San Diego....
The States again.... he he
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#13
03-23-2009, 05:16 AM
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Sorry mate I really need to apologise for having sounded heavy handed in my reply, I never meant to, and by no means I was trying to abuse authority or impersonate moderation, its not my place. I agree with what Mr. BP said and since you live in the UK you can safely rely on the knowledge and unrivaled help of Pete, aka blind lemon in this forum, who is the main man at Strings and Things who are the official UK distributors for EB instruments. So you could either pm him via the forum "Blind Lemon" or contact them here:
Strings & Things Ltd. Tel: 01273 440442 Strings and Things Ltd. - Quality Instruments Again sorry for my original reply, I was out of order. Hope you can sort out your battery issue. btw I have seen your videos is that an ebony fingerboard on your SR4?
__________________
StingRay 5 - Trans Red / Maple f/board / White P/guard - E19*** - d.o.b. 22/Dec/00 Bongo 5 HHp - Sapphire Black / Black Ice P/guard - F08*** - d.o.b. 06/Nov/03 25th Anniversary Bass 5 - HSS - Flame Top - R/Wood f/board - F26*** - d.o.b. 23/Jun/09 Big Al 5 SSS - on order - expected delivery in 20 weeks 25th Anniversary Bass Owner's Group - Apply Within
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#14
03-23-2009, 06:28 AM
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Capt great post...thanks
Robert Strings and Things is our UK distributor.....
__________________
Two requests, please Please contact customer service prior to posting instrument issues Please don't PM me Thanks Please dont add me as a friend on facebook....my life is an open book here as it is.
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#15
03-23-2009, 01:59 PM
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Ah, that's great! Thanks for the number, CaptMoto...
Hey man, I didn't feel that your post was a negative one! All is cool. Thanks for your responses, guys. Kris
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