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Privacy Policy



Information about our organization and web site:

Modern information and communication technology plays a fundamental role in the activities of Ernie Ball, inc. We want to let you know how we process internet information and the steps we take to protect the personal information you provide to us.

Organization name: Ernie Ball, Inc.

Address: 53-973 Polk Avenue

City, zip: Coachella, 92236

State: CA

Country: USA

Web sites:

www.ernieball.com

www.music-man.com (collectively, the "web site")

providing visitors with anonymous access:

You can visit our web site home page and browse our site without disclosing your personal data.

Web site services and links:

Our web site does not include automatic collection of information. We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals.

Data collection and Purpose:

We collect the personal data that you may volunteer while using our site. Our web site does not collect information about our visitors from other sources, such as public records or bodies, or private organizations. Any changes in how we use the collected data will be posted to our web site in this privacy notice.

Children's Privacy:

we do not knowingly collect personal data from children. In instances where visitors are asked to enter into an agreement, such as battle of the bands, we require parental consent for minors to enter.

Disclosure and visitor choice:

We do not disclose your personal data to other organizations.

Confidentiality and security:

We give you the option of using a secure transmission method to voluntarily send us identifiers, such as credit card details and web site passwords. We have implemented security policies, rules and technical measures to protect the personal data that we have in our control .All our employees who have access to, and are associated with the processing of personal data are obliged to respect the confidentiality of our visitors' personal data. We ensure that your personal data will not be disclosed to any government except if required by law or regulation.

Visitor access to personal data:

You can visit our web site home page and browse our site without disclosing your personal data.

Or you may send postal mail to:

Information request

C/o ernie ball, inc.

53-973 polk avenue

Coachella, ca

92236 usa

We will provide you with a readable copy of the personal data which we keep about you within a week. We will require proof of your identity before we will provide this information. We will provide the information free of charge. We will allow you to question the data that we hold about you and, where appropriate, you may have the data changed or erased. We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal. We will allow you to challenge our decision to refuse to provide you a copy of your personal data.

Privacy support:

If you have an inquiry or concern about our privacy policy, please use the methods stated in the access to personnel data section above to contact us.

Web site services and links:

The only mass e-mail we currently send is to people who have registered for our battle of the bands. This is done once a year to announce a new battle of the bands. In the future we may send e-mails about new product announcements or similar information to visitors who have, by visiting our site and providing us their e-mail address, shown interest in such information. If you don't want to receive future e-mails, or you have an inquiry about this policy, please let us know by contacting us at one of the addresses listed in the access to personnel data section above. If you ask us not to receive future e-mails, we'll remove your name from our e-mail list within 10 days of receiving your written request..

Additional terms applicable to your use of the music-man.com web site:

The following terms apply to the www.Music-Man.com web site only: you may submit your contact information to us via the web site to allow us to communicate with you regarding any warranty concerns related to your ernie ball® guitar. To take advantage of the full functionality of our the game changer® guitar hardware and give you the ability to create, save and share your instrument's' tonal selections, you will need to download the game changer® software and create an online account and user profile with us. This will require you to agree to be bound by our then-current end-user license agreement and to maintain a current e-mail address with us. When you create an online account with us, your use of the web site will no longer be anonymous. Children are not authorized to create an online account with us without first getting a parent's permission.

last updated june 11, 2012.